Pins are available in two grades:

• Standard (A-Grade): Near flawless, suitable for display or gifting. These pins meet our highest quality standards and may only have minor imperfections visible under close inspection.
  
• Minor Flawed (B-Grade): These pins have small cosmetic defects such as underfill, specks, scratches, or slight plating issues. Still perfectly wearable and a great budget-friendly option!
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If a pin grade is not available to select, standard grade is the default.
All pins are fully functional and come with the same secure backing.

Orders typically ship within 3–7 business days. During launches or events, processing may take longer. Once shipped, you’ll receive a tracking email — delivery times vary by location and carrier.

If your order arrives damaged or goes missing in transit, please contact us at swordandwhetstone@gmail.com within 14 days of delivery.

For full details, visit our Shipping Policy.

All sales are generally final since Sword & Whetstone is a small business and many products are limited runs. However, if your order arrives damaged, defective, or incorrect, please reach out within 14 days of delivery and we’ll do our very best to make it right.

Email us at swordandwhetstone@gmail.com with your order number and photos of the issue.

For full details, see our Return & Refund Policy.